Visitor management solution in accordance with Queue management system

There are multiple ways in building the Visitor Management system that is the system can make use of a basic computer or an electronic visitor management device. There is another alternative that is the web based visitor management system which is generally held as an on-line service. The number of shopping sites that attract a large number of visitors is high. These visitors range from the service boy to the government officials, competitors to colleagues, and friends to guests. The same is the case with a Multinational Organization or even a lavish restaurant. Some visitors should be treated with utmost respect while some visitors are restricted to certain places. Furthermore some visitors are very regular while some tend to turn every blue moon. To track the information about the visitors, a security person is expected. But the things have changed with the implementation of technology in the microscopic level of today’s world, and the visitor management system drawn out the technology is one such result. The system is equipped with features that help the administrators to keep a list of VIPs or to keep the record of some people assigned to a specific group. The system also generates analysis on the in-bound and out-bound visits of the people with collection of footages or snaps.

Queue management is a similar kind of system to that of the Visitor management which helps in controlling queues or the people in queues. The Parking Management Solution uses the queuing theory to know about the formation and propagation of queues in various situations and various locations. Queues can be classified into different types based on the situations. Structured queues are the ones where people tend to form a single row and the flow is restricted to a single person this kind of queues are a common site at supermarket checkouts, banks and also at the airport security. Unstructured queues are the ones where people do not stand in rows or columns but stand as a mob. For example, we often see people standing at the bay of salesperson at shopping mall. There is a third type of queue which came into existence in the recent times that is the mobile queue. The people here are notified with an SMS alert on their position in advance, the person comes to the fixed position at the time of action. Management of the above activities is taken care by the Queue Management system.

The analysis prepared in the dashboard of the Variable Message Signs or the QMS gives detailed picture of the number of people entering/exiting, queue length, average wait time, etc. These results can be viewed in a numerical format, or a graphical format. This is a very effective solution to plan and forecast the appointment agenda and provide the customers in-hand information about their allocated time and also the system provides the user with a guaranteed reception time.

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