Tickets

Request assistance

Use the contact page to send a support enquiry. Include the product model, project location, contact details and a clear description of the issue. If you already have a reference number, include it in your message.

Useful information to include

• When the issue started and whether it is intermittent.
• Displayed error messages and recent changes to the installation.
• The model and serial number, where available.
• Your preferred contact details and local time zone.

This page provides enquiry guidance; it is not a ticket-status portal.

Contact Houston Systems about your enquiry.